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SADIE's Kitchen Privacy Policy
This Privacy Policy describes how Sadie’s Kitchen collects, uses and discloses your Personal Information when you send us an enquiry, visit our website or make a purchase with us.
Our contact details;
Sadie’s Kitchen
42 Western Road, Billericay, Essex, CM129DX
07974083625
When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
When you contact us to make an enquiry or to place an order we collect your personal details as far as is necessary to respond to these requests.
When you ask to be kept up to date on upcoming menu launches and events, we collect your personal details to add you to our marketing communications.
In this Privacy Policy, we refer to any information that can uniquely identify an you "Personal Information". See the list below for more information about what Personal Information we collect and why.
The type of personal information we collect.
We currently collect and process the following information:
· Name
· Billing address
· Payment information
· Email address
· Phone number
· IP address and cookie identifiers
How we get personal information and why we have it.
Most of the personal information we process is provided to us directly by you:
· When you enquire
· When you book
· When you ask to be added to our database
· When you interact with our website
We use the information that you have given us in order to:
· Keep track of your enquiries
· Register your bookings
· Provide you with updates and information on your orders
· Provide you with updates on up-coming menus and events
· Perform analytics on Site usage to optimize our Site.
Cookies
A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
· Your consent. You are able to remove your consent at any time. You can do this by contacting sadie@sadieskitchen.co.uk
· Compliance with our legal obligations
· To protect your vital interests
How we store your personal information
Your information is securely stored.
When you provide us with your personal information we will retain this for our records unless and until you ask us to erase this information.
We will not share your details with any other organisation without your permission.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Sadie’s Kitchen, 42 Western Road Billericay, Essex, CM129DX or send an email to sadie@sadieskitchen.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at sadie@sadieskitchen.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Last updated 22/11/23
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